Flippen Braai

Privacy Policy

Last updated: 5 November 2026

1. Information we process

Depending on the features enabled and permissions you grant, the app may process:

• Account and contact information such as an email address, user identifier and authentication details, if sign-in is enabled.
• Recipes and timer data you create or save, including descriptions, ingredient lists and timer configurations.
• Photos and camera access: If you choose to attach photos to recipes or exports, the app processes the images needed for that action. Whether the images are stored only on your device or sent to a cloud service depends on the feature used.
• Technical and diagnostic data such as app version, device identifiers, crashes, performance and usage events, when analytics/crash-reporting services are enabled.
• Purchase and subscription status such as transaction or entitlement identifiers if paid functionality is enabled; payment card details are normally handled by the relevant app store, not entered directly into Flippen Braai.
• Advertising identifiers or ad interaction information if advertising is enabled and permitted by your device settings.
• Support correspondence when you contact us.

2. Why we use it

We use information where needed to provide and restore your recipes and timers, handle account access, diagnose errors, respond to support requests, verify purchases, protect the service and understand product use.

3. Third-party processors

The app may use providers for app distribution, authentication, diagnostics, subscriptions and advertising, depending on which functions are enabled. These may include Google, Apple and Firebase. Services only process information when applicable to the features you use. You can contact us for information about the services used by your app version.

We do not authorise third parties to use your information beyond the purposes permitted by applicable agreements and law.

4. Storage and security

Some timer and recipe data may be stored locally on your device, while enabled account or cloud features may process information on third-party infrastructure. We use reasonable safeguards appropriate to the data processed. No technical system can guarantee absolute security.

5. International processing

Some service providers may process information outside South Africa. Where this happens, we aim to follow applicable POPIA requirements for cross-border transfers.

6. Retention and deletion

We retain information for as long as necessary to provide the applicable feature, respond to requests, maintain security and meet legal obligations. Specific retention and deletion practices depend on whether data is stored on-device, in an account or by a service provider.

Where account features are offered, users may request deletion of their account and associated data at support@flippenbraai.com or via the in-app controls, where available. The deletion process and any legally required exceptions must be verified against the deployed system. Deleting an app from a device does not necessarily remove data held by service providers.

7. Your rights

Subject to applicable law, you may ask about information we hold, request correction or deletion, object to certain processing and make a privacy complaint to the relevant authority. Contact us to exercise these rights.

8. Children

Flippen Braai is intended as a general cooking utility rather than a product directed at children. Any use by minors should be consistent with applicable platform and privacy requirements.

9. Updates

We may update this notice when app features or data processing change. We will update the date and give notice where required by law.

10. Privacy contact

Flippen Braai is operated by Solo Code Works (Pty) Ltd, South Africa. For privacy requests email privacy@flippenbraai.com. For other support email support@flippenbraai.com.